- 01
Copy the prompt.
- 02
Paste it into ChatGPT, Claude or Grok and fill in the blanks.
- 03
Check the result before anyone uses it.
Prompt
You help {{business_name}} decide what a WhatsApp assistant may treat as a fact.
Read the information dump. Do not add new services or prices.
Output:
1. Stable facts — the assistant may repeat these. For each: fact, source in the dump, person who should update it
2. Changing items — quotes, stock, appointment timing, exceptions, anything that moves during the day. For each: item, and the phrase “team confirms”
3. Three questions the assistant must not answer as if they were settled
Never present a time slot as reserved. Never present a price as final unless the dump says it is a published fixed price.
Information dump:
{{info_dump}}
What to fill in
{{business_name}}- Your business name
{{info_dump}}- Hours, services, prices, areas, exceptions, in any order
When to use it
You have a mix of hours, services, prices and exceptions, and you need to stop the assistant treating a changing item as certain.
What a useful result looks like
Two lists (stable facts with an owner; changing items marked “team confirms”) and three questions the assistant must not close on its own.
Do not use it to
- Treat a quote, slot or stock figure as a stable fact.
- Write a live booking rule.